Message to our retail clients regarding the Covid-19 lockdown 

24 March 2020

With the nation preparing to go into lockdown in the face of the Covid-19 pandemic, a great many South Africans are understandably concerned. Nedbank would like to assure all of our clients that we remain committed to ensuring that you are able to continue your day-to-day banking with minimal disruption.

In the interest of doing our part in flattening the curve, we urge all our clients who haven’t done so yet to move over to the Nedbank Money app and online banking channel, to benefit from the real-time convenience and security of these digital channels.

Nedbank’s secure Nedbank Money app or online banking channels allow you to perform all of your normal day-to-day banking transactions, such as:   

  • checking your balances;
  • paying your accounts;
  • purchasing airtime, data or electricity;
  • Purchasing entertainment vouchers for PlayStation, Xbox, Google Play, Showmax and more;
  • chatting to a banker via our secure chat function;
  • accessing loan offers;
  • open and manage your investments on the Money app, with preferential fees and rates; and
  • get assistance from the HeyNed in App.


With all of these tools and more at your fingertips, you can be assured of a seamless banking experience even in these trying and uncertain times. Call us on +27 86 055 5111 for any further assistance.