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2 November 2009 Frequently Asked Questions on digimag: |
Question 1: How much does the Nedbank Affinity / Africa Geographic digimag cost?
Question 1: How much does the Nedbank Affinity / Africa Geographic digimag cost? For the foreseeable future the digimag is being offered free to our valued Green Affinity subscribers, their family and friends.
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Question 2: Can I read the Nedbank Affinity / Africa Geographic digimag offline?
Question 2: Can I read the Nedbank Affinity / Africa Geographic digimag offline? Once you download and save the digimag, you can read it offline. However, your experience will be enhanced if you are online and able to follow the external links within its pages.
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Question 3: How many friends can I give access to the digimag?
Question 3: How many friends can I give access to the digimag? You can tell as many friends as you like about the digimag. They just need to register with us to download it.
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Question 4: Is there a Mac version of the digimag?
Question 4: Is there a Mac version of the digimag? Yes, you can choose to download the PC or Mac version once you've logged in.
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Question 5: Can I download previous issues of the digimag?
Question 5: Can I download previous issues of the digimag? Yes, once you've logged in you will find a list of previous issues at the bottom of the screen.
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Question 6: What is my password?
Question 6: What is my password? You will need to register as a new user before your login information will be recognised. To do so, click on the 'Register' button in the top header bar of the page, fill in the form and submit. An e-mail will be sent to you confirming your username and password.
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Question 7: How do I register?
Question 7: How do I register? Registering with us is easy. Simply click the 'Register' link in the right bar of the page, fill in the form and submit.
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Question 8: I'm having problems logging in and downloading the digimag. How do I do this?
Question 8: I'm having problems logging in and downloading the digimag. How do I do this?
- Once you've registered, go to http://www.nedbankgreen.co.za
- At the bottom of the screen, type in your email address and password, then click 'Login'
- Click on the DOWNLOAD button to start downloading the PC or Mac version
- When prompted, choose to save the file in an easy-to-find location, such as your desktop, and give the file a recognisable name, such as 'AG digimag1'. Click 'Save', this will take a few minutes depending on the speed of your Internet
- Finally, go to your desktop and find 'AG digimag1'. Double-click on it (this will extract the .zip file) and then double-click on the new icon that appears. The digimag should open up.
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Question 9: Can I forward my login details (password and e-mail address) to a friend so they can download the digimag?
Question 9: Can I forward my login details (password and e-mail address) to a friend so they can download the digimag? It is best to get your friends to register directly with us by coming to this website, this is so that we can send the Nedbank Green Affinity / Africa Geographic digimag updates directly to them.
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Question 10: What specific Internet requirement do I need to download Africa Geographic digimag?
Question 10: What specific Internet requirement do I need to download Africa Geographic digimag? Some form of high-speed (broadband) access such as ADSL or 3G. Unfortunately dial-up Internet will time-out and therefore will be unable to complete the download. We apologise but it's not in our hands.
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Question 11: I have downloaded the digimag, but now I can't open it because it's a .zip file. What do I do?
Question 11: I have downloaded the digimag, but now I can't open it because it's a .zip file. What do I do? Most systems have ZIP extraction, but some PC users may need to extract the digimag manually before launching it. WINZIP is recommended for this and you can use their evaluation version for extracting files. Once extracted, the digimag will launch with a double-click.
Go to WinZip.com to download WINZIP.
There are a number of excellent freeware applications you can use for ZIP extraction. 7-Zip is an open-source ZIP extraction application that is free to download and use.
Go to 7-zip.org to get 7-Zip.
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Question 12: How big is the Nedbank Green Affinity / Africa Geographic digimag file, and how long will it take to download?
Question 12: How big is the Nedbank Green Affinity / Africa Geographic digimag file, and how long will it take to download? 30-40 megabytes and the length of time to download will vary with your Internet's connection speed
In South Africa
3G and other broadband products will download the digimag in about 2 minutes. ADSL will take 12-20 minutes, depending on the speed of your connection
Rest of the world
30 seconds to 10 minutes depending on the speed of your connection
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Nedbank Limited Reg No 1951/000009/06, 135 Rivonia Road, Sandown, Sandton, 2196, South Africa. We subscribe to the Code of Banking Practice of The Banking Association South Africa and, for unresolved disputes, support resolution through the Ombudsman for Banking Services. We are an authorised financial services provider. We are a registered credit provider in terms of the National Credit Act (NCR Reg No NCRCP16).
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Home : Legal Requirements : Glossary
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