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The launching of the Tip-offs Anonymous Service to clients is but one aspect of the Nedbank Group's ongoing efforts in creating crime awareness, contributing towards crime prevention and bringing about a culture of zero tolerance to crime. Through this service the group empowers its employees and clients to become part of the solution.
What is Tip-offs Anonymous?
- An independently managed hotline service addressing issues of ethics, employee complaints regarding auditing and accounting and incidents of fraud.
- All stakeholders or employees are able to report unethical behaviour, questionable accounting or auditing practices and wrongdoings anonymously as well as confidentially.
- Operates nationally with state-of-the-art technology and experienced personnel.
- Operates 365 days a year with 24-hour 'live' answering in a number of languages.
- It is not an employee grievance or client complaint line.
What are the benefits to both Nedbank Group and YOU?
- A tangible corporate governance initiative that promotes transparency and allows employees and clients the opportunity to raise suspicions relating to:
- Dishonesty, fraud and crime syndicate activities.
- Disregard of codes of conduct and ethics or other policies.
- Conflict of interests.
- Employee complaints regarding accounting controls or auditing practices.
- Simple but strong deterrent against workplace dishonesty or corruption.
- An easy way of promoting a culture of honesty and integrity not only in Nedbank Group, but also in the community.
- Effectively highlighting risk areas and weak control environments within the Nedbank Group.
- A high percentage of frauds are discovered through anonymous calls. Tip-offs Anonymous provides a professional mechanism to deal with the calls.
Report relevant information
Before contacting Tip-offs Anonymous with your suspicions, it is important to obtain as much relevant information as possible. Set out below is a list of things that are required by Tip-offs Anonymous that will assist in the investigation of your suspicions.
- Names and telephone numbers of people involved.
- Details of available witnesses.
- Date and time of incident, theft or suspicion.
- Where it took place (be specific).
- Any proof that may exist.
- Amounts of money as well as nature of assets and their approximate value.
- Is what you are reporting, a regular occurrence?
CONTACT DETAILS
- Unique freecall number:
0800 000 909
- Unique email:
Nedbankgroup@tip-offs.com
- Free postal address:
Freepost DN 298, Umhlanga Rocks, 4320
- Free fax:
0800 00 77 88
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Popular places on Nedbank.co.za
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Nedbank Ltd Reg No 1951/000009/06. We subscribe to the Code of Banking Practice of The Banking Association South Africa and, for unresolved disputes, support resolution through the Ombudsman for Banking Services. We are an authorised financial services provider. We are a registered credit provider in terms of the National Credit Act (NCR Reg No NCRCP16).
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Home : Legal Requirements : Glossary
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